1. Program Name & Description
Program Name: Ventturo Booking & Ride Notification Service
Program Description: Ventturo Transportation LLC ("Ventturo") provides premium black car and chauffeur services in the Greater Boston area and surrounding regions. Through our SMS notification program, customers receive booking confirmations, price quotes, ride status updates, driver dispatch notifications, and customer support messages related to their transportation reservations.
2. Message & Data Rates
Standard message and data rates may apply to SMS messages sent to your mobile device. These charges are determined by your mobile carrier and are not controlled by Ventturo. Check your mobile plan for details on your messaging rates.
3. Message Frequency
Message frequency varies depending on your booking activity. Typically, you may receive 1–5 messages per booked trip, including a quote notification, booking confirmation, driver assignment, arrival notifications, and a post-ride message. You will only receive messages related to active reservations and customer support.
4. Support Contact Information
If you have any questions or need assistance with the SMS program, you can reach us through the following methods:
- Phone: +1 (857) 467-9984
- Email: transportation@ventturo.com
- Website: ventturo.com/booking
5. Opt-Out Instructions
You can opt out of the SMS program at any time. To stop receiving messages:
- Reply STOP to any message received from Ventturo to unsubscribe from SMS notifications.
- Reply HELP to any message for assistance and support contact information.
- You may also opt out by calling us at +1 (857) 467-9984 or emailing transportation@ventturo.com.
After replying STOP, you will no longer receive SMS messages from Ventturo unless you voluntarily opt in again.
6. Booking Terms
By submitting a quote request or booking through Ventturo, you agree to the following:
- Quotes are valid for 24 hours from the time of issuance.
- All reservations are subject to vehicle availability.
- Cancellations must be made at least 4 hours before the scheduled pickup time to avoid charges.
- No payment is collected when the initial quote request is submitted. The customer securely saves a payment method through Stripe. The approved amount will be charged after the trip is completed.
- Passengers are responsible for any tolls, parking fees, or additional stops not included in the original quote.
7. Liability
Ventturo is not liable for delays caused by traffic, weather, road closures, or other events beyond our control. We strive to provide timely and professional service but cannot guarantee arrival times under extraordinary circumstances.
8. Modifications
Ventturo reserves the right to modify these Terms & Conditions at any time. Updated terms will be posted on this page with a revised date.
9. Contact Us
Ventturo Transportation LLC
Email: transportation@ventturo.com
Phone: +1 (857) 467-9984